As from the 1st of February 2006 if we have supplied goods correctly as per your instructions, the company will only accept goods back under the following conditions:

 

  1. You must provide proof of purchase (our invoice)
  2. All items returned are in “AS NEW”  condition, suitably packed for restocking and resale.
  3. All goods must be returned to ourselves within 28 day of original sale, and are products the company continues to stock or sell.
  4. We will not accept any goods back which have been specifically ordered as none stock items, or made to your requirements.
  5. All refunds are subject to a 10% handling charge.
  6. Credit card sales are refunded to your bank.
  7. We do not offer a collection service.

 

This does not affect your statutory rights

 

For and on behalf of the company:

MR JOHN HUMPHREYS